Frequently Asked Questions
We expect to process your return shipment within 5 business days of arrival in our warehouse. Once we have received your return shipment, you will be notified via email. Within 5 business days you will receive your money back. Please be ware that we are only able to refund the same way as paid.
You can return your order to us within 14 business days after receiving your order.
Please send an email with ‘return + your order number’ to firstname.lastname@example.org, fill in the entire preprinted return form you received in your package and send it back to us together with the item(s) you wish to return.
8011 KM Zwolle