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FAQ

If this happens, please let us know as soon as possible via email! The standard procedure will contain a research with the carrier to see where your package is. This can take about 8 business days. We kindly ask you to check up on your neighbours in the meantime.

Shipping in the Netherlands costs €4.95. Free shipping on orders in the Netherlands over €75.

Shipping in Belgium and Germany costs €9.95.

It’s possible to pick up your order at MIKL in Zwolle. We will contact you via email to make the pickup happen as soon as possible!

During the week it’s 1-3 business days. Of course we will try to get your order to you ASAP. We don’t deliver on Sundays.

The current payment options available are: Credit/Debit card, Apple Pay (iPhone), iDEAL, Giropay, Bancontact and PayPal.

Our transactions are carried out by Mollie. You will be able to see this name on your account.

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